This Privacy Policy describes how E-Soppy (“we,” “us,” or “our”) collects, uses, and discloses your information when you use our website (the “Site”) or purchase our products, such as toner cartridges.

Information We Collect

We collect several types of information from and about users of our Site:

  • Personal Information: This includes information that can be used to identify you, such as your name, email address, billing address, shipping address, and phone number. We collect this information when you create an account, place an order, subscribe to our newsletter, or contact us for support.
  • Order Information: We collect information about your purchases, such as the products you order, the price you pay, the shipping method you select, and any order comments you provide.
  • Device Information: We collect information about the device you use to access our Site, such as your browser type, operating system, IP address, and referring URLs.

How We Use Your Information

We use the information we collect for various purposes, including:

  • To process your orders and fulfill your requests.
  • To send you important information about your orders, including order confirmations, shipping notifications, and invoices.
  • To send you promotional emails and marketing communications, with your consent. (You can unsubscribe from these communications at any time).
  • To personalize your experience on our Site.
  • To improve our Site and our services.
  • To analyze trends and user behavior.
  • To prevent fraud and protect our business.

Sharing Your Information

We may share your information with third-party service providers who help us operate our business and provide our services. These service providers are contractually obligated to keep your information confidential and to use it only for the purposes we have specified.

We may also disclose your information if we are required to do so by law or in the good faith belief that such disclosure is necessary to comply with a court order, subpoena, or other legal process served on us, or to protect and defend our rights or property.

Your Choices

You have choices regarding your information:

  • You can opt out of receiving marketing emails from us by following the unsubscribe instructions in those emails.
  • You can access and update your personal information in your account settings.

Data Retention

We will retain your information for as long as your account is active or as needed to provide you with services. We will also retain your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Children’s Privacy

Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us. If we learn that we have collected personal information from a child under 13, we will delete that information from our systems.

Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage is ever completely secure.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes to this Privacy Policy on our Site.

Contact Us

If you have any questions about this Privacy Policy, please contact us at info@esoppy.com.

Effective Date: This Privacy Policy is effective as of June 25, 2024.